Terms of Service

Last updated: January 2025

1. Acceptance of Terms

By accessing or using Sartorly ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Service.

These Terms apply to all users, including trial users, paid subscribers, and anyone accessing the Service.

2. Description of Service

Sartorly provides AI-powered visualization tools for custom tailoring businesses. The Service allows you to:

  • Upload client photographs
  • Generate AI visualizations of clients in custom suits
  • Create and share lookbooks with clients
  • Manage client data and fabric inventory
  • Collaborate with team members

3. Account Registration

To use the Service, you must register for an account. You agree to:

  • Provide accurate, current, and complete information
  • Maintain the security of your account credentials
  • Notify us immediately of any unauthorized access
  • Accept responsibility for all activities under your account

You must be at least 18 years old and have the legal authority to enter into these Terms.

4. Client Data and Consent

Your Responsibility: When you upload client photographs or data to the Service, you represent and warrant that:

  • You have obtained all necessary consents from clients to upload their photographs and generate visualizations
  • You have the legal right to use and share the client data
  • Your use of client data complies with all applicable privacy laws

You are solely responsible for obtaining client consent and complying with privacy laws in your jurisdiction. We recommend having clients sign a consent form before photographing them for use with our Service.

5. Acceptable Use

You agree NOT to:

  • Use the Service for any unlawful purpose
  • Upload content that is illegal, harmful, threatening, defamatory, or otherwise objectionable
  • Attempt to reverse engineer, decompile, or extract the AI models
  • Use automated systems to access the Service without permission
  • Share your account credentials or allow unauthorized access
  • Use the Service to create content that infringes on intellectual property rights
  • Resell, redistribute, or sublicense the Service without authorization

6. Intellectual Property

Our Intellectual Property

The Service, including its AI models, software, design, and content, is owned by Sartorly and protected by intellectual property laws. You are granted a limited, non-exclusive license to use the Service in accordance with these Terms.

Your Content

You retain ownership of the photographs and data you upload. By uploading content, you grant us a limited license to process, store, and display it as necessary to provide the Service.

Generated Visualizations

Visualizations generated by the Service are licensed to you for commercial use in your tailoring business, including sharing with clients and using in marketing materials. This license is subject to your continued subscription.

7. Subscription and Payment

Pricing

The Service is offered on a subscription basis. Current pricing is available at sartorly.com/pricing. We reserve the right to change pricing with 30 days' notice.

Billing

Subscriptions are billed in advance on a monthly or annual basis. Payments are non-refundable except as required by law or as explicitly stated in these Terms.

Refunds

If you cancel within the first 30 days and are unsatisfied with the Service, contact us for a full refund. After 30 days, no refunds are available but your subscription will not renew.

Cancellation

You may cancel your subscription at any time. Access continues until the end of your current billing period. Data will be retained for 30 days after cancellation, after which it may be deleted.

8. Service Availability

We strive to provide reliable service but do not guarantee uninterrupted access. The Service may be temporarily unavailable for maintenance, updates, or circumstances beyond our control.

We are not liable for any damages resulting from service interruptions.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SARTORLY SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR BUSINESS OPPORTUNITIES.

OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM.

10. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT THE SERVICE WILL BE ERROR-FREE, SECURE, OR MEET YOUR SPECIFIC REQUIREMENTS.

AI-generated visualizations are approximations and may not perfectly represent the final garment. They should not be relied upon as exact representations.

11. Indemnification

You agree to indemnify and hold harmless Sartorly, its affiliates, and their respective officers, directors, employees, and agents from any claims, damages, or expenses arising from:

  • Your use of the Service
  • Your violation of these Terms
  • Your violation of any third-party rights
  • Content you upload to the Service

12. Termination

We may terminate or suspend your account immediately, without prior notice, if you breach these Terms or engage in conduct that we determine is harmful to the Service or other users.

Upon termination, your right to use the Service ceases immediately. Provisions that by their nature should survive termination will survive.

13. Changes to Terms

We may modify these Terms at any time. We will notify you of material changes by email or through the Service. Continued use after changes constitutes acceptance of the new Terms.

14. Governing Law

These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict of law principles. Any disputes shall be resolved in the courts of Delaware.

15. Contact

Questions about these Terms should be directed to:

  • Email: support@sartorly.com
  • Address: Sartorly, Inc.